Privacy Policy
Seshaveni India Pvt Ltd and/or its affiliates ("Pahadi Baba," the "Company," "we," "us," and "our,") respect your privacy and is committed to protecting it through its compliance with its privacy policies. This policy describes:
the types of information that Pahadi Baba may collect from you when you access or use its websites, applications and other online services (collectively, referred as "Services"); and
its practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies only to the information Pahadi Baba collects through its Services, in email, text and other electronic communications sent through or in connection with its Services.
This policy DOES NOT apply to information that you provide to, or that is collected by, any third-party, such as restaurants at which you make reservations and/or pay through Pahadi Baba 's Services and social networks that you use in
connection with its Services. Pahadibaba encourages you to consult directly with such third-parties about their privacy practices.
Please read this policy carefully to understand Pahadi Baba 's policies and
practices regarding your information and how Pahadi Baba will treat it. By
accessing or using its Services and/or registering for an account with Pahadi
Baba, you agree to this privacy policy and you are consenting to Pahadi Baba 's
collection, use, disclosure, retention, and protection of your personal information
as described here. If you do not provide the information Pahadi Baba requires,
Pahadi Baba may not be able to provide all of its Services to you.
If you reside in any part of the world, your data will be hosted on the servers of
www.hostinger.in and will be the controller of your personal data provided to, or
collected by or for, or processed in connection with our Services.
Your data controller is responsible for the collection, use, disclosure, retention,
and protection of your personal information in accordance with its privacy
standards as well as any applicable national laws. Your data controller may
transfer data to other members of Pahadi Baba as described in this Privacy
Policy. Pahadi Baba may process and retain your personal information on its
servers in India where its data centers are located, and/or on the servers of its
third parties (in or outside India), having contractual relationships with Pahadi
Baba.
This policy may change from time to time, your continued use of Pahadi Baba 's
Services after it makes any change is deemed to be acceptance of those changes,
so please check the policy periodically for updates.
The information we collect and how we use it
Seshaveni India Private Limited ("Pahadi Baba," the "Company," "we," "us," and
"our”) collects several types of information from and about users of our Services,
including:
Your Personal Information("PI") - Personal Information is the information
that can be associated with a specific person and could be used to identify
that specific person whether from that data, or from the data and other
information that we have, or is likely to have access to. We do not consider
personal information to include information that has been made anonymous
or aggregated so that it can no longer be used to identify a specific person,
whether in combination with other information or otherwise.
Information about your internet connection, the equipment you use to access
our Services and your usage details.
We collect this information:
directly from you when you provide it to us; and/or
automatically as you navigate through our Services (information collected
automatically may include usage details, IP addresses and information
collected through cookies, web beacons and other tracking technologies).
Information You Provide to Us
The information we collect on or through our Services may include:
Your account information: Your full name, religious affiliation, email
address, postal code, password and other information you may provide
with your account, such as your gender, mobile phone number and
website. Your profile picture that will be publicly displayed as part of your
account profile.
Your preferences: Your preferences and settings such as time zone and
language.
Your content: Information you provide through our Services, including
your reviews, photographs, comments, lists, followers, the users you follow,
current and prior restaurant reservation details, food ordering details and
history, favorite restaurants, special restaurant requests, contact information
of people you add to, or notify of, your restaurant reservations through our
Services, names, and other information you provide on our Services, and
other information in your account profile.
Your searches and other activities: The search terms you have looked up
and results you selected.
Your browsing information: How long you used our Services and which
features you used; the ads you clicked on.
Your communications: Communications between you and other users or
merchants through our Services; your participation in a survey, poll,
sweepstakes, contest or promotion scheme; your request for certain features
(e.g., newsletters, updates or other products); your communication with us
about employment opportunities posted to the services.
Your transactional information: If you make reservations or purchases
through our Services, we may collect and store information about you to
process your requests and automatically complete forms for future
transactions, including (but not limited to) your phone number, address,
email, billing information and credit or payment card information. This
information may be shared with third-parties which assist in processing and
fulfilling your requests, including PCI compliant payment gateway
processors. When you submit credit or payment card information, we
encrypt the information using industry standard technologies, as further
described below under "Payment Card Information." If you write reviews
about businesses with which you conduct transactions through our Services,
we may publicly display information that you transacted with those
businesses.
Your Public Posts: You also may provide information (such as ratings,
reviews, tips, photos, comments, likes, bookmarks, friends, lists, etc.) to be
published or displayed (hereinafter, "posted") on publicly accessible areas of
our Services, or transmitted to other users of our Services or third-parties
(collectively, "User Contributions"). Your User Contributions are posted on
and transmitted to others at your own risk. Although we limit access to
certain pages, you may set certain privacy settings for such information by
logging into your account profile. Please be aware that no security measures
are perfect or impenetrable (see "Security" section below). Additionally, we
cannot control the actions of other users of our Services with whom you may
choose to share your User Contributions. Therefore, we cannot and do not
guarantee that your User Contributions will not be viewed by unauthorized
persons. We may display this information on the Services, share it with
businesses, and further distribute it to a wider audience through third party
sites and services. You should be careful about revealing any sensitive
details about yourself in such postings.
We use the information you provide to us to enhance the functionality and improve
the quality of our Services, and to personalize your experience while using our
Services. We also use this information to display relevant advertising, provide
support to you, communicate with you, and comply with our legal obligations.
Information about Your Friends
You have the option to request your friends to join the Services by providing their
contact information. If you request a friend to join and connect with you on the
Services, we will only use your friend's contact information to process your
request.
Information about Your Messages
If you exchange messages with others through the Services, we may store them in
order to process and deliver them, allow you to manage them, and investigate
possible violations of our Terms of Service and wrongdoing in connection with the
Services. If you send information from the Services to your mobile device via SMS
text message, we may log your phone number, phone carrier, and the date and time
that the message was processed. Carriers may charge recipients for texts that they
receive.
Information We Collect Through Automatic Data Collection Technologies
We may automatically collect certain information about the computer or devices
(including mobile devices) you use to access the Services, and about your use of
the Services, even if you use the Services without registering or logging in.
Usage information: Details of your use of our Services, including traffic
data, location data, logs and other communication data and the resources
that you access and use on or through our Services.
Computer and device information: Information about your computer,
Internet connection and mobile device, including your IP address, operating
systems, platforms, browser type, other browsing information (connection,
speed, connection type etc.), device type, device's unique device identifier,
mobile network information and the device's telephone number.
Stored information and files: Our applications also may access metadata
and other information associated with other files stored on your mobile
device. This may include, for example, photographs, audio and video clips,
personal contacts and address book information.
Location information: Our applications collect real-time information about
the location of your device, as permitted by you.
Last URL visited: The URL of the last web page you visited before visiting
our websites.
Mobile device IDs: Unique mobile device identifier (e.g. IDFA or other
device IDs on Apple devices like the iPhone and iPad), if you're using our
Services on a mobile device, we may use mobile device IDs (the unique
identifier assigned to a device by the manufacturer), instead of cookies, to
recognize you. We may do this to store your preferences and track your use
of our applications. Unlike cookies, mobile device IDs cannot be deleted.
Advertising companies may use device IDs to track your use of our
applications, track the number of advertisements displayed, measure
advertising performance and display advertisements that are more relevant
to you. Analytics companies may use mobile device IDs to track your usage
of our applications.
Your preferences: Your preferences and settings such as time zone and
language.
Your activity on the Services: Information about your activity on the
Services, such as your search queries, comments, domain names, search
results selected, number of clicks, pages viewed and the order of those
pages, how long you visited our Services, the date and time you used the
Services, error logs, and other similar information.
Mobile status: For mobile application users, the online or offline status of
your application.
Precise Location Information and How to Opt Out
When you use one of our location-enabled services (for example, when you access
Services from a mobile device), we may collect and process information about
your mobile device's GPS location (including the latitude, longitude or altitude of
your mobile device) and the time the location information is recorded to customize
the Services with location-based information and features (for example, to inform
you about restaurants in your area or applicable promotions). Some of these
services require your personal data for the feature to work and we may associate
location data with your device ID and other information we hold about you. We
keep this data for no longer than is reasonably necessary for providing services to
you. If you wish to use the particular feature, you will be asked to consent to your
data being used for this purpose. You can withdraw your consent at any time by
disabling the GPS or other location-tracking functions on your device, provided
your device allows you to do this. See your device manufacturer's instructions for
further details.
Cookies and Other Electronic Tools
We, and third parties with whom we partner, may use cookies, pixel tags, web
beacons, mobile device IDs, "flash cookies" and similar files or technologies to
collect and store information in respect to your use of the Services and third party
websites. A cookie is a small text file that is stored on your computer that enables
us to recognize you (for example, as a registered user) when you visit our website,
store your preferences and settings, enhance your experience by delivering content
and advertising specific to your interests, perform research and analytics, track
your use of our Services, and assist with security and administrative functions.
Cookies may be persistent or stored only during an individual session.
Most browsers are set to automatically allow cookies. Please note it may be
possible to disable some (but not all) cookies through your device or browser
settings, but doing so may interfere with certain functionality on the Services.
Major browsers provide users with various options when it comes to cookies.
Users can usually set their browsers to block all third-party cookies (which are
those set by third-party companies collecting information on websites operated by
other companies), block all cookies (including first-party cookies such as the ones
Pahadi Baba uses to collect search activity information about its users), or block
specific cookies. To modify your cookie settings, please visit your browser's help
settings. You will need to opt out on each browser and each device you use to
access the Services. Flash cookies operate differently than browser cookies and
cannot be removed or blocked via web browser settings. By using our Services
with your browser set to accept cookies you are consenting to our use of cookies in
the manner described in this section.
Third parties whose products or services are accessible or advertised through the
Services, including social media services, may also use cookies or similar tools,
and we advise you to check their privacy policies for information about their
cookies and other practices. We do not control the practices of such partners and
their privacy policies govern their interactions with you.
Information from Third Parties
We may collect, process and store your user ID associated with any social media
account (such as your Facebook and Google account) that you use to sign into the
Services or connect with or use with the Services. When you sign in to your
account with your social media account information, or otherwise connect to your
social media account with the Services, you consent to our collection, storage, and
use, in accordance with this Privacy Policy, of the information that you make
available to us through the social media interface. This could include, without
limitation, any information that you have made public through your social media
account, information that the social media service shares with us, or information
that is disclosed during the sign-in process. Please see your social media provider's
privacy policy and help center for more information about how they share
information when you choose to connect your account.
We may also obtain information about you from third parties such as partners,
marketers, third-party websites, and researchers, and combine that information
with information which we collect from or about you.
Anonymous or De-Identified Data
We may anonymize and/or de-identify information collected from you through the
Services or via other means, including via the use of third-party web analytic tools
as described below. As a result, our use and disclosure of aggregated and/or deidentified information is not restricted by this Privacy Policy, and it may be used
and disclosed to others without limitation.
How we use the information we collect
We use the information we collect from and about you for a variety of
purposes, including to:
Process and respond to your queries
Understand our users (what they do on our Services, what features they
like, how they use them, etc.), improve the content and features of our
Services (such as by personalizing content to your interests), process and
complete your transactions, and make special offers.
Administer our Services and diagnose technical problems.
Send you communications that you have requested or that may be of
interest to you by way of emails, or courier, or registered post, or
telephone calls, or any other mode of communication. We may also share
your preferences or the Services availed by you with your network
followers on Pahadi Baba for marketing and other promotional activities
of our Services.
Send you questions from other users that you may be able to answer if you
have registered with Pahadi Baba.
Enable us to show you ads that are relevant to you.
Generate and review reports and data about, and to conduct research on,
our user base and Service usage patterns.
Administer contests and sweepstakes.
Provide you with customer support.
Provide you with policies about your account.
Carry out our obligations and enforce our rights arising from any contracts
entered into between you and us, including for billing and collection.
Notify you about changes to our Services.
Allow you to participate in interactive features offered through our
Services.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
We may also use your information to contact you about our own and third-party
goods and services that may be of interest to you. If you do not want us to use your
information in this way, please check the relevant box located on the form on
which we collect your data and/or adjust your user preferences in your account
profile.
We may use the information we have collected from you to enable us to display
advertisements to our advertisers'/service providers' target audiences. Even though
we do not disclose your personal information for these purposes without your
consent, if you click on or otherwise interact with an advertisement, the advertiser
may assume that you meet its target criteria.
How we share the information we collect
We may disclose personal information that we collect or you provide, as described
in this privacy policy, in the following ways:
General Information Disclosures
To our subsidiaries and affiliates, which are entities under common
ownership or control of our ultimate parent company Seshaveni India
Private Limited.
To contractors, advertisers/service providers who are bound by contractual
obligations to keep personal information confidential and use it only for the
purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture,
restructuring, reorganization, dissolution or other sale or transfer of some
or all of Pahadi Baba 's assets, whether as a going concern or as part of
bankruptcy, liquidation or similar proceeding, in which personal
information held by Pahadi Baba about the users of our Services are
among the assets transferred.
To third-parties to market their products or services to you if you have
consented to receive the promotional updates. We contractually require
these third-parties to keep personal information confidential and use it only
for the purposes for which we disclose it to them.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
Service Providers. We may share your information with outside vendors
that we use for a variety of purposes, such as to send you communications
via emails, messages or tele-call to inform you about our products that may
be of interest to you, push notifications to your mobile device on our
behalf, provide voice recognition services to process your spoken queries
and questions, help us analyze use of our Services, and process and collect
payments. Some of our products, services and databases are hosted by
third party hosting services providers. We also may use vendors for other
projects, such as conducting surveys or organizing sweepstakes for us. We
may share information about you with these vendors only to enable them
to perform their services.
Legal Purposes. We may share your information when we believe in good
faith that such sharing is reasonably necessary in order to investigate,
prevent, or take action regarding possible illegal activities or to comply with
legal process. We may also share your information to investigate and
address threats or potential threats to the physical safety of any person, to
investigate and address violations of this Privacy Policy or the Terms of
Service, or to investigate and address violations of the rights of third parties
and/or to protect the rights, property and safety of Pahadi Baba, our
employees, users, or the public. This may involve the sharing of your
information with law enforcement, government agencies, courts, and/or
other organizations on account of legal request such as subpoena, court
order or government demand to comply with the law.
Social Networks. If you interact with social media features on our Services,
such as the Facebook Like button, or use your social media credentials to
log-in or post content, these features may collect information about your
use of the Services, as well as post information about your activities on the
social media service. Your interactions with social media companies are
governed by their privacy policies.
To enforce or apply our Terms & Conditions and other agreements,
including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights,
property, or safety of Pahadi Baba, our customers or others. This includes
exchanging information with other companies and organizations for the
purposes of fraud protection and credit risk reduction.
Consent. We may share your information in any other circumstances where
we have your consent.
Information Shared with Restaurants
When you make a restaurant reservation or execute online food ordering
transaction through our Services, your information is provided to us and to the
restaurants with whom you choose to reserve. In order to facilitate your reservation
and online food order processing, we provide your information to that restaurant in
a similar manner as if you had made a reservation or food order directly with the
restaurant. If you provide a mobile phone number, restaurants or Pahadi Baba
may send you text messages regarding your reservation or order's delivery status.
Some restaurants also require you to provide credit or debit card account
information to secure your reservation. When you make a restaurant reservation or
online food ordering transaction through our Services and/or make a payment to a
restaurant through our Services, we may also share with the restaurants additional
information, such as information about your dining preferences and history or
information that we collect from third-parties.
Information you choose to share with a restaurant when you make a reservation
and/or pay a restaurant through our Services may be used by the restaurant for its
own purposes. We do not control the privacy practices of restaurants. Please
contact the restaurant directly if you want to learn about its privacy practices.
Payment Card Information
To use certain of our Services, such as to make reservations at certain restaurants
and to make payments to certain restaurants, we may require credit or debit card
account information. By submitting your credit or debit card account information
through our Services, you expressly consent to the sharing of your information
with restaurants, third-party payment processors, and other third-party service
providers (including but not limited to vendors who provide fraud detection
services to us and other third parties), and you further agree to the following terms:
When you use a credit or debit card to secure a reservation through our
Sites, we provide your credit or debit card account information (including
card number and expiration date) to our third-party payment service
providers and the applicable restaurant.
When you initially provide your credit or debit card account information
through our Services in order to use our restaurant payment services, we
provide your credit or debit card account information to our third-party
payment service providers. As explained in our Terms of Use, these third
parties may store your credit or debit card account information so you can
use our restaurant payment services through our Services in the future.
For information about the security of your credit or debit card account
information, see the "Security" section below.
Analytics and tailored advertising
To help us better understand your use of the Services, we may use third-party web
analytics on our Services, such as Google Analytics. These service providers use
the sort of technology described in the "Automatically-Collected Information"
Section above. The information collected by this technology will be disclosed to or
collected directly by these service providers, who use the information to evaluate
our users' use of the Services. We also use Google Analytics as described in the
following section. To prevent Google Analytics from collecting or using your
information, you may install the Google Analytics Opt-Out Browser add-on.
Tailored Advertising
Third parties whose products or services are accessible or advertised via the
Services may also use cookies or similar technologies to collect information about
your use of the Services. This is done in order to help them-
Inform, optimize, and serve ads based on past visits to our website and
other sites and
Report how our ad impressions, other uses of ad services, and interactions
with these ad impressions and ad services are related to visits to our
website. We also allow other third parties (e.g., ad networks and ad servers
such as Google Analytics and others) to serve tailored ads to you on the
Services, and to access their own cookies or similar technologies on your
computer, mobile phone, or other device you use to access the Services.
We neither have access to, nor does this Privacy Policy govern, the use of
cookies or other tracking technologies that may be placed by such third
parties. These parties may permit you to opt out of ad targeting. If you are
interested in more information about tailored browser advertising and how
you can generally control cookies from being put on your computer to
deliver tailored advertising (i.e., not just for the Services), you may visit the
Network Advertising Initiative's Consumer Opt-Out Link, and/or the Digital
Advertising Alliance's Consumer Opt-Out Link to opt-out of receiving
tailored advertising from companies that participate in those programs. To
opt out of Google Analytics for Display Advertising or customize Google
Display Network ads, you can visit the Google Ads Settings page. Please
note that to the extent advertising technology is integrated into the
Services, you may still receive ads even if you opt-out of tailored
advertising. In that case, the ads will just not be tailored to your interests.
Also, we do not control any of the above opt-out links and are not
responsible for any choices you make using these mechanisms or the
continued availability or accuracy of these mechanisms.
When accessing the Services from a mobile application you may also receive
tailored in-application advertisements. Each operating system: iOS, Android and
Windows Phone provides its own instructions on how to prevent the delivery of
tailored in-application advertisements. You may review the support materials
and/or the privacy settings for the respective operating systems in order to opt-out
of tailored in-application advertisements. For any other devices and/or operating
systems, please visit the privacy settings for the applicable device or operating
system or contact the applicable platform operator.
Choices about how we use and disclose your information
We strive to provide you with choices regarding the personal information you
provide to us. You can set your browser or mobile device to refuse all or some
browser cookies, or to alert you when cookies are being sent. To learn how you can
manage your Flash cookie settings, visit the Flash player settings page on Adobe's
website. If you disable or refuse cookies, please note that some parts of our
Services may then be inaccessible or not function properly.
Communication choices
When you sign up for an account, you are opting in to receive emails from other
Pahadi Baba users, businesses, and Pahadi Baba itself. You can log in to manage
your email preferences and follow the "unsubscribe" instructions in commercial
email messages, but note that you cannot opt out of receiving certain
administrative policy, service policy, or legal policy from Pahadi Baba.
Reviewing, changing or deleting information
If you would like to review, change or delete personal information we have
collected from you, or permanently delete your account, please use the "Contact
Us" link at the bottom of every page or contact the Pahadi Baba Data Protection
Officer (DPO).
If you delete your User Contributions from our websites, copies of your User
Contributions may remain viewable in cached and archived pages, or might have
been copied or stored by other users of our websites. Proper access and use of
information provided on our websites, including User Contributions, is governed
by our Terms of use.
Accessing & correcting your personal information
We will take reasonable steps to accurately record the personal information that
you provide to us and any subsequent updates.
We encourage you to review, update, and correct the personal information that we
maintain about you, and you may request that we delete personal information about
you that is inaccurate, incomplete, or irrelevant for legitimate purposes, or are
being processed in a way which infringes any applicable legal requirement.
Your right to review, update, correct, and delete your personal information may be
limited, subject to the law of your jurisdiction:
If your requests are abusive or unreasonably excessive,
Where the rights or safety of another person or persons would be
encroached upon, or
If the information or material you request relates to existing or anticipated
legal proceedings between you and us, or providing access to you would
prejudice negotiations between us or an investigation of possible unlawful
activity. Your right to review, update, correct, and delete your information
is subject to our records retention policies and applicable law, including any
statutory retention requirements.
Security: How we protect your information
We have implemented appropriate physical, electronic, and managerial procedures
to safeguard and help prevent unauthorized access to your information and to
maintain data security. These safeguards take into account the sensitivity of the
information that we collect, process and store and the current state of technology.
We follow generally accepted industry standards to protect the personal
information submitted to us, both during transmission and once we receive it. The
third party service providers with respect to payment gateway and payment
processing are all validated as compliant with the payment card industry standard
(generally referred to as PCI compliant service providers).
We assume no liability or responsibility for disclosure of your information due to
errors in transmission, unauthorized third-party access, or other causes beyond our
control. You play an important role in keeping your personal information secure.
You should not share your user name, password, or other security information for
your Pahadi Baba account with anyone. If we receive instructions using your user
name and password, we will consider that you have authorized the instructions.
Permissible Age
The Services are not intended for users under the age of 18, unless permitted under
applicable local laws (Permissible Age). We do not knowingly collect any personal
information from users or market to or solicit information from anyone under the
Permissible Age. If we become aware that a person submitting personal
information is under the Permissible Age, we will delete the account and any
related information as soon as possible. If you believe we might have any
information from or about a user under the Permissible Age, please contact us at
support@pahadibaba.online.
Third party links and services
The Services may contain links to third-party websites. Your use of these features
may result in the collection, processing or sharing of information about you,
depending on the feature. Please be aware that we are not responsible for the
content or privacy practices of other websites or services which may be linked on
our services. We do not endorse or make any representations about third-party
websites or services. Our Privacy Policy does not cover the information you
choose to provide to or that is collected by these third parties. We strongly
encourage you to read such third parties' privacy policies.
Data retention and account termination
You can close your account by visiting your profile settings page on our website.
We will remove your public posts from view and/or dissociate them from your
account profile, but we may retain information about you for the purposes
authorized under this Privacy Policy unless prohibited by law. Thereafter, we will
either delete your personal information or de-identify it so that it is anonymous and
not attributed to your identity. For example, we may retain information to prevent,
investigate, or identify possible wrongdoing in connection with the Service or to
comply with legal obligations.
Job applicants
If your information is submitted to us through our Service when applying for a
position with our company, the information will be used to consider your
application. We may retain your information for any period of time. This
information may be shared with other companies for the purpose of evaluating
your qualifications for the particular position or other available positions, as well
as with third-party service providers retained by us to collect, maintain and analyze
candidate submissions for job postings.
Changes to this privacy policy
We reserve the right to amend this Privacy Policy from time to time to reflect
changes in the law, our data collection and use practices, the features of our
services, or advances in technology. Please check this page periodically for
changes. Use of information we collect is subject to the Privacy Policy in effect at
the time such information is used. If we make any material changes to this Privacy
Policy, we will post the changes here. Please review the changes carefully. Your
continued use of the Services following the posting of changes to this Privacy
Policy will constitute your consent and acceptance of those changes.
Contact Us
If you have any queries relating to the processing/ usage of information provided
by you or Pahadi Baba 's Privacy Policy, you may email the Data Protection
Officer (DPO) at support@pahadibaba.online or write to us at the following
address.